Frequently Asked Questions

Questions you may have before ordering.

What we do

Nerval Corporation offers products and services to the hospitality industry, the builder industry, the wholesale industry, the oil camp industry, and the interior designing industry. Nerval offers a very wide range of Furniture, Fixtures & Equipment to these industries, as well as installation services for many of our products. We are a “One-Stop-Shop” for Furniture, Fixtures & Equipment.

What is the MOQ for custom orders?

We can supply virtually any design when enough volume is being ordered. Custom designed pieces not in our standard collection typically require a minimum order quantity to qualify. Contact our sales team to see if your project is eligible for custom designed furniture (often used by branded restaurant or hotel chains).

Do you sell to the public?

We sell specific catalogs to buyers that meet minimum order requirements which vary by design. Minimum orders are geared towards restaurants and hotels. This being the case, many stock options would be suitable for a residential project.

Do you carry stock that is available immediately?

We carry over $10M in stock and available for delivery immediately. Select designs may also be in stock or eligible for quick shipping to accommodate projects with short lead time. Contact our team for more information to help plan your project today.

Is there any way to expedite delivery?

Communication is always key when planning commercial projects. If your construction schedule does not align with our 12-week lead time, ask our team to check with production. Exceptions may be possible depending on the designs being ordered and existing production schedules.

What are your payment terms?

Most projects require a deposit with balance payment due. Please contact our sales team for a payment term that fits your project deadline.

Does your furniture have a warranty?

Yes, Nerval Corporation stands behind all product delivered. We provide extended warranty on all products supplied.

Where can you deliver furniture?

We ship furniture to project sites across North America with virtually no restrictions. Site or receiving conditions.

Contact Us

Get in contact with a product specialist today.

Documents

Download product Specs, Revit files, Warranty Information and Installation guides.

Support

Nerval offers 24/7 online support, please email us and we will get back to you within 24H.

Office Hours

Our hours of operations are Monday-Friday 8:30-5:00 PM Saturday 10:00-3:30 PM